Frequently Asked Questions
Everything you need to know about your favorite pop-culture gear.
How long will it take for my order to ship?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location within the United States.
What is your return policy?
We accept returns on unworn and unwashed merchandise within 30 days of delivery. Please ensure all original tags are attached to receive a full refund.
Are your products officially licensed?
Yes, Bioworld is a global leader in licensed apparel and accessories. All products featured on our site are 100% officially licensed from their respective brands and franchises.
Do you offer international shipping?
Currently, we ship to customers within the United States and Canada. We are working on expanding our logistics to support more international destinations soon.
How should I care for my Bioworld apparel?
To preserve the quality of prints and fabrics, we recommend machine washing cold with like colors and tumbling dry on low heat. Avoid ironing directly on graphic designs.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal and Apple Pay.