Returns & Exchanges
At Bioworld Merchandising, we want you to be completely satisfied with your pop-culture gear, which is why we offer a 30-day return window for unworn and unwashed items. Simply ensure all original tags are attached to qualify for a full refund to your original payment method.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email.
Pack Your Items
Securely place the merchandise in its original packaging, ensuring all tags are intact, and affix the return label to the outside of the box.
Ship and Track
Drop off your package at any authorized carrier location and keep your tracking number handy until your refund is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing